Offer Ops Optimization Intensive
Front of house your offer is awesome… but behind-the-Scenes it’s a big old mess.
Let’s untangle the your most time-intensive offer (free or paid) with this hands-on strategy meets systems intensive. We’ll map out all the moving parts, find the gaps and make a manageable plan for you to streamline everything behind-the-scenes!
Your offer’s a hit, but it’s a big old mess behind-the-scenes…
Launching and selling your stuff is only half the recipe for long-term success, I’m here to help make things run smoothly backstage too!
Because there’s only so long you can keep everything in your head before things start slipping…
If a big launch could break your systems or lead to a big burnout, it’s time design an easeful, delightful delivery system that supports you and your students! From sale to sign-off once your offer ends, we’ll work through your entire offer flow step-by-step to create a seamless system that you can trust will keep things running smoothly.
“Michelle’s magic at turning big ideas into action.”
“If you’ve ever had a big idea that just… sat there because you couldn’t figure out where to start, Michelle is your person!
She has an incredible ability to take something complicated and hand it back to you in a way that actually makes sense - broken down, prioritized, and ready to move on. She’s proactive, detail-oriented, and genuinely lovely to work with.”
— Olivia Radcliffe
Let’s get your offer sorted with an
Offer Ops Optimization Intensive
Let’s tidy up the backend of your biggest money-maker!
Whether we’re optimizing the operational flow of your signature program or a standout free experience (like a virtual summit or webinar), we’ll design your delightful delivery and back-end systems to make sure everything runs smoothly behind-the-scenes.
Here’s a taste of what an optimized offer looks like in action…
Streamline your signature program support
Rachel had a successful signature program, but behind-the-scenes she was scrambling to keep up with supporting her students.
The gap was that students didn’t know how, where or when they should ask for feedback - so they asked everywhere, all the time…
With that in mind, we designed a feedback system that’s given her students clear guidelines for their feedback requests, simplified Rachel’s responses and freed her up to welcome more students.
Thoughtful follow ups that lead to sales
Aiza had the signature offer, but sales were slipping through the gaps because once the main offer ended all communication stopped.
We built out an off-boarding workflow that gets her glowing testimonials, referrals and happy clients returning for more!
Beyond simply wrapping up your offers, an elevated off-boarding flow can be a major money-maker and take the pressure off having to constantly hunt for new leads.
Grow your audience with a streamlined summit
Laura had been dreaming of hosting a virtual summit for years, but put it off because it always felt like too much work.
Together, we designed a summit strategy that worked for her current capacity and lead seamlessly into her next launch.
Not only did she finally pull off her dream summit, she had a very successful launch afterwards because we’d created such a seamless experience for her ideal clients.
The Process
Here’s How It Works
Part 1
Quick Onboarding Survey
As you book in your strategy call to kick us off, you’ll be prompted to complete a quick survey to tell me a bit more about your offer so we can jump right into strategizing when we get started!
Part 2
90-Minute Strategy Call
This is where the magic happens! Together, we’ll walk through your offer in depth to map out all the back-end bits, spot any gaps and design a streamlined experience for you behind-the-scenes.
Part 3
Offer Flowchart
After our call, I’ll create a visual flowchart of your full offer flow so you can see every single touchpoint mapped out.
Part 4
Implementation Plan
With your offer flow mapped out, I’ll then create your implementation plan to fill the gaps we’ve found and put those updates into action.
Part 5
1 Week Email Support
From our kick-off call through to the final Implementation Plan delivery, you’ll have me on hand via email for any follow up questions that come up.
The Investment
Together, we’ll dig into one free or paid offer in detail to design the backend workflows and customer experience from A-Z. You’ll walk away with a visual map of every touchpoint and a practical plan to implement the upgrades we identify together throughout this hands-on intensive.
Onboarding survey
90-minute strategy call
Bespoke Offer Flowchart
Implementation Plan
1 Week email support
Introductory price of €550
approx $635 USD / £475 GBP / $915 AUD
Pick your offer & let’s get optimizing!
Virtual Summit
Group Program
Launch Challenge
Virtual Bundle
Membership
Online Course
Sales Webinar
Digital Product
Free Lead Magnet
Hi, I’m Michelle
Your Detail-Loving Process Protector
While lots of Systems Strategists and Business Coaches focus on your big goals, I’m obsessed with how you get there.
As a bottom-up thinker and self-professed “process person” with a neurodivergent brain, I’m here to make sure your day-to-day is just as fun as the destination you’re headed for.
And no, I won’t just be giving you more stuff to do!
We’ll be mapping out the simplest way to get you where you want to go with one of your main offers (either free or paid!) - without overwhelming you with more busywork or shiny rabbit holes that waste your time.
So when you bring your big, exciting ideas to our intensive, I’ll jump in and help show you how to make them happen in the most easeful, enjoyable way possible.
Ideas are only as good as their execution
Whether we’re creating something brand new or polishing up your signature offer, my #1 priority is to help you make this idea a reality - not just another shiny object you drop once the next one comes around.
“My summit would not have happened without Michelle.”
“ I would have found excuses not to do it if you hadn't helped me because that's what I've done several years in a row already.
You just make it feel doable and made me feel confident I wasn't missing anything. From getting clear on the topic, the name, the overall strategy for my audio summit and then map out what each of the steps I needed to take to make this happen.
And I'm so glad that I did it because it's created really good results for my business and really boosted my confidence!"”
— Laura Agar Wilson
FAQ
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You can check my availability here.
If you’ve got an idea or project that’s been on your mind for a bit (aka you’ve slept on the shiny stuff and still want to do it), book in now!
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Yes! If you book in an Offer Optimization Intensive within 7 days of receiving your Offer Audit, I’ll credit the cost of your audit towards the Intensive. So you basically get the Audit for free when you book them together or upgrade within 7 days!
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These sessions are video calls by default, hosted on Google Meet.
However, we can swap to an asynchronous alternative if needed! Please contact me after booking to make alternate arrangements for oyur session!
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Yes! You’ll want to pick one offer to work through in our intensive before booking in. Need help picking? Reach out and let’s chat!
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All sales are final and I do not offer refunds for services booked.
If you need to reschedule our call, you can do one time up to 48 hours beforehand. If you do not contact me to reschedule before our call and miss it you forfeit your session and will have to rebook at the current rate.
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No problem! Pop me a message via my contact form and I’ll get back to you as within 1-2 business days.
Michelle makes everything simple, doable, and focused —and her smart little tips along the way? Chef’s kiss.
If you want support from someone who truly knows collaboration and events inside and out — and makes the whole process feel lighter — Michelle is your person.