Operations Manager for Online Course Creators

Hi, I’m Michelle – an Operations Manager helping scaling course creators strive for their shiny goals without stressing themselves into more sleepless nights.

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Michelle Pontvert Event Expert

Let’s free you up for more of the fun stuff!

I bet you didn’t start your course business to be working 24/7…

And yet, I see so many successful creators spend their days (and countless late nights) scrambling behind-the-scenes - especially when heading into a launch! - because they don’t have the right support to actually get that flexible, easeful business they dreamed of.

Sustainable success doesn’t come from constant scrambling!

It comes from tailoring your launch strategy to let you shine - not shoving yourself into someone else’s ill-fitting framework.

It also comes with having hands-on help managing the million to-dos that add up to an effective launch, so you can show up at your best - not a stress-ball who’s spent the better part of 3 months squeezing your launch logistics between all your other tasks.

I’ve run my own course business for years and worked behind-the-scenes of dozens of successful launches, so I know what’s keeping your wheels spinning and what will actually add up to your vision of a successful launch - and it’s not one-size-fits all!

I love teaming up with visionary founders, untangling your big ideas into practical plans and freeing you up from all the backend fuss so you can focus on selling your socks off!

My Highlight Reel

Shadow of a palm leaf on a white wall.

My business began when I left my career in film production, needing to create a lifestyle that worked for us as a family with my high-support-needs son. I now run a business that utilises those same skills of creativity and project planning, without sacrificing being present for my loved ones.

I spent 6 years doing the scaling thing and grew my own course business to thousands of students, but realized I’m happiest backstage helping bring your amazing ideas to life rather than directing my own show.

I’m the most productive person I know and yet I work less than 20 hours a week. Breaking down big tasks into bite-sized pieces and plotting out a realistic timeline to get things done is just the way my brain works as a “bottom up thinker”.

When I’m not working I love to knit, visit the trampoline park with my son, watch comedy shows with my Ragdolls Monty (à la Monty Python) and Charlie (à la Charlie Day) all while munching of lovely local pastries of course – one of the major perks of living in Paris!

And I’d love to help you grow without giving up the things that matter most to you too!

Michelle Pontvert writing

My Values

Accessibility & Inclusion

I believe everybody deserves equal access, rights, support and inclusion in this world. 

That means I take intentional steps to make my work as accessible and inclusive to all people as possible, regardless of race, gender, sexuality, ability or disability, neurodivergence or anything else that makes you you.


Life Comes First

I love my work and am super proud of this business I’ve built, but nothing is more important to me than my family and our lives outside of work.

I expect compassion, understanding, and grace when life happens, and will always extend that same human courtesy to you too.


Celebrating Humanness

Polish and professionalism may look nice, but I’m far more interested in the squishy, messy, complicated parts that make you YOU. 

I’m here to help you accept, accommodate, and embrace those things that are your humanness while showing up for your big goals and growing a business you love.


Experiment & Adapt

Best practices are great, but what really makes businesses really work is when we test and tinker to make them fit us.

I’m always experimenting and looking at things from another angle to find what works for me (and encourage you to do the same!).


Here’s how we can grow together!

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Untangle Intensive

1


Untangle your shiny ideas into practical plans you can actually pull off with this 90-minute intensive with a done-for-you project plan

2


Operations Management

Partner up for the long-haul with high-touch operational support and strategic guidance as you streamline and scale your established course business.

3


Shop templates

Swipe my strategic templates to streamline your next launch!

Here’s how I can help you as an Operations Manager

Running a successful, scalable business can be a lot…

I’m here to help you strive for those shiny goals without getting lost in the weeds and worried about your day-to-day.

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