Operations Manager for Scaling Course Creators

Hi, I’m Michelle – an Operations Manager helping established online course creators strive for their shiny goals without stressing themselves into more sleepless nights.

Close-up of beige and gray felt fabric with soft fibers and texture.

Let’s free you up for more of the fun stuff!

I bet you didn’t start your scaleable course business to be working 24/7…

And yet, I see so many seemingly successful online educators spend their days (and countless late nights) scrambling behind-the-scenes because they don’t have the right systems and support to actually get that flexible, easeful business they dreamed of.

Sustainable success doesn’t come from constant scrambling!

It comes from building a backend that lets you shine.

One that frees up your time and mental load so you can focus on the work you to best, not forcing yourself into someone else’s ill-fitting framework.

It also comes with having strategic guidance and hands-on help managing the million to-dos that make up your day-to-day, from someone who deeply understands not just business, but your business.

When we work together, you’re not just getting to borrow all the hard-won lessons from growing my own course business over the last 6+ years. You’ll also benefit from everything I’ve picked up along the way supporting small businesses just like yours for the last 12 years. Whether you’re gearing up for your biggest launch yet or simply looking to streamline what’s already working, I’m here to make every moment you’re working on your business count.

I love teaming up with visionary founders and freeing you from the fuss that keeps you from doing the work you love best!

My Highlight Reel

My business began when I left my career in film production, needing to create a lifestyle that worked for us as a family with my high-support-needs son. I now run a business that utilises those same skills of creativity and project planning, without sacrificing being present for my loved ones.

I spent 6 years doing the scaling thing and grew my own course business to thousands of students, but realized I’m happiest backstage helping bring your amazing ideas to life rather than directing my own show.

I’m the most productive person I know and yet I work less than 20 hours a week. Breaking down big tasks into bite-sized pieces and plotting out a realistic timeline to get things done is just the way my brain works as a “bottom up thinker”.

When I’m not working I love to knit, visit the trampoline park with my son, watch comedy shows with my Ragdolls Monty (à la Monty Python) and Charlie (à la Charlie Day) all while munching of lovely local pastries of course – one of the major perks of living in Paris!

And I’d love to help you grow without giving up the things that matter most to you too!

My Values

Accessibility & Inclusion

I believe everybody deserves equal access, rights, support and inclusion in this world.

That means I take intentional steps to make my work as accessible and inclusive to all people as possible, regardless of race, gender, sexuality, ability or disability, neurodivergence or anything else that makes you you.

Life Comes First

I love my work and am super proud of this business I’ve built, but nothing is more important to me than my family and our lives outside of work.

I expect compassion, understanding, and grace when life happens, and will always extend that same human courtesy to you too.

Celebrating Humanness

Polish and professionalism may look nice, but I’m far more interested in the squishy, messy, complicated parts that make you YOU.

I’m here to help you accept, accommodate, and embrace those things that are your humanness while showing up for your big goals and growing a business you love.